This Pricate Policy applies to www.meljoubert.co.uk

The type of personal information we collect

When ordering from this site you will be asked to enter your name, email address, mailing address and payment information.  When registering for our mailing list you will be asked to enter your name and email address.  When completing the contact form you will be asked to enter your name and email address.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, browse the site or submit information using the contact form.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To improve the site in order to better serve you.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (PayPal or Stripe) and are not stored or processed on our servers.

How long do we keep your information?

When you sign up to the mailing list your information is retained until you unsubscribe. Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.

What rights do you have over your data?

If you have submitted your information to us you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

While you visit our site, we’ll track:

  • Products you’ve viewed.
  • Location, IP address and browser type.

We also use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the Paypal and Stripe policy for more details.

Google

We, use Google Analytics cookies to help us understand how visitors use the website. You can find out more about Google’s terms HERE

If at any time you would like to unsubscribe from receiving future emails, you can email us at art@meljoubert.co.uk

Or follow the instructions at the bottom of each email and we will remove you from all correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.meljoubert.co.uk

1 Cambridge Cottages

Richmond

TW9 3AY

United Kingdom

art@meljoubert.co.uk